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How We Handle Your Privacy

We collect what we need to run your account, process your bKash, Nagad and Rocket payments, and keep the platform secure. Nothing gets shared without a legal reason or your explicit consent.

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33 bed How We Handle Your Privacy
DATA PROTECTION

How We Keep Your Information Safe

We use industry-standard encryption for payment data, enforce secure login protocols and limit internal access to personal information on a need-to-know basis. Session cookies help us recognize your device without storing sensitive credentials in your browser, and we log every login attempt to flag unusual activity.

Encrypted Payments

When you send funds via bKash, Nagad or Rocket, payment credentials pass through encrypted channels and are never stored in plain text. We retain transaction references and timestamps but not your wallet PIN or OTP codes.

Session Security

Your login session is tied to your device and expires after a period of inactivity. If we detect a login from a new device or IP address we may prompt additional verification to confirm it is really you.

Cookie Management

We use cookies to remember your language preference, keep you logged in and measure site performance. You can delete cookies in your browser settings but some features may not work without them, such as staying signed in across pages.

Data Retention

Account records, bet history and payment logs are kept for the period required by applicable regulations. Once that period ends and your account is closed, we anonymize or delete personally identifiable information unless legally required to retain it longer.

PRIVACY CONTACT

Reach Us About Your Data

If you have questions about what data we hold, want to update your details, or need to request deletion, our support team handles privacy inquiries through live chat, email and the help center. Response times vary but most requests are acknowledged within one business day.

Live Chat Open the chat widget in the bottom corner of any page. Tell the agent you have a privacy or data question and they will route it to the right team or escalate immediately if urgent.
Email Support Send your request to the support email shown in your account footer. Include your registered mobile number so we can verify your identity before releasing or modifying any personal information.
Help Center Browse the privacy and account security articles in our help section. You will find guides on how to download your data, update payment details and close your account if you decide to leave.

Privacy Policy Questions

We collect your mobile number, a password you create, and basic device information such as IP address and browser type. When you make your first deposit we also record payment method details to verify the transaction.

We share transaction data with payment processors like bKash, Nagad and Rocket to complete deposits and withdrawals. Game providers receive session tokens to load live tables and slots. We do not sell your information to advertisers or unrelated third parties.

Contact support via live chat or email and ask for a copy of your account data. We will verify your identity with your registered mobile number then send you a file containing your profile, transaction history and activity logs.

Yes. Submit a deletion request through support and we will close your account and remove personal identifiers. Some records may be retained in anonymized form for regulatory compliance but your name, mobile number and payment details will be purged after the legal retention period.

We use session cookies to keep you logged in, preference cookies to remember your language and layout choices, and analytics cookies to measure page performance. You can disable non-essential cookies in your browser but this may break certain features like persistent login.

We store transaction references and amounts but not your wallet PIN or OTP. Payment credentials are handled directly by bKash, Nagad or Rocket through their secure API and are never written to our database in plain text.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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